About Us

Set within the prestigious St. Paul’s Square, Grosvenor House has been providing premium virtual office solutions in Birmingham since 2015.

Grosvenor House is more than just an address. It’s your new business premises. It’s your private event space. It’s the place where you can take your business to the next level. It’s an unrivalled address in the most exciting city in the UK.

We are your secret business partner, here to provide the support you need to succeed. Whether you are looking for a helping hand to guide you through the intricacies of setting up your own business, or you are a seasoned business owner seeking a partner to take on some of the responsibilities for you, Grosvenor House is here for you.

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Whether you’re searching for a registered office, want someone to take care of call handling, or wish to find a reliable co-working space, Grosvenor House have a virtual office package for you.

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From our executive boardrooms, to our basement bar, to our slick conference rooms - Grosvenor House is the perfect place to host your next conference, meeting or event in the heart of Birmingham.

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Having helped hundreds of businesses since 2015, the Grosvenor House team have all the tools and advice you need to help jumpstart your new business or propel your current one to new heights.

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Why businesses choose Grosvenor House

Honest, Transparent Pricing

Our transparency and integrity are what sets us apart and we will always be up front and honest about our pricing and service levels. The price you see is what you get. There are no hidden fees, and we strongly believe in offering the best value, going above and beyond our competition to meet your needs and help you reach your goals.

A team you can rely on

Our trained, experienced and staff go above and beyond to provide each and every business that chooses Grosvenor House with an unmatched service - whether they’re providing a professional call handling service or greeting your clients at our prestigious St. Paul’s Square office, our staff become part of the fabric of your business.

No More ‘One-Size-Fits-All’

We understand that all businesses are different, so we tailor our office solutions to meet your needs. Whether you’re looking for a friendly and familiar voice at the end of the phone when your clients call, a prestigious address to register your business or a place to host your business meetings and events that will impress, our team of experts is on hand to make your experience the best it can be.

A Location To Be Proud Of

Our stunning Georgian building on Birmingham’s prestigious St Paul’s Square reflects the premium, professional service we provide. From the experienced team waiting to welcome you when you enter the building; to the beautifully designed interiors and touches of luxury throughout, Grosvenor House is a place you can be proud to host your clients.

Meet The Grosvenor House Team

Holly Mourbey

Sales and Marketing Manager

Ieva Litauniece

Front Of House Receptionist

Where To Find Us

We'd love to show you round our exceptional co-working spaces, meeting and conference rooms! Here's where you can find us:

Frequently Asked Questions about Grosvenor House

General Queries

1Where is Grosvenor House located?
We are proudly set within the prestigious St. Paul’s Square in Birmingham, offering a premier location for all your business needs.
2How long has Grosvenor House been operating?
We have been providing premium virtual office solutions in Birmingham since 2015.
3What is Grosvenor House?
We’re not just an address - we’re your partners in business, your key to growth, and your catalyst to long-term business success, offering tailored Registered Office, Virtual Office solutions and leading Event and Conference spaces in the heart of St. Paul’s Square, Birmingham.
4What core services does Grosvenor House offer?
Our primary services include Virtual Offices, Registered Office Addresses, Meeting Room Hire, Networking Opportunities, Call Handling, Co-Working Spaces, Mail Redirection and access to helpful Business Resources.
5How do I contact Grosvenor House?
You can get in touch via our social media channels which are linked at the bottom of this page, on 0121 392 8530, or on info@grosvenorstpauls.com.

Online Purchases and Billing

1How do I receive my invoices if I purchase a virtual office online?
All invoices are sent automatically to the email address you provide at checkout. You will also receive a copy each month.
2Can I upgrade or change my package after purchasing online?
Absolutely. You can upgrade your services at any time by contacting our team.
3What happens if a payment fails?
Our accounts team will contact you and help you resolve the issue quickly to avoid any service interruption, If your payment method has changed please amend the details by logging into your online account.

Virtual Offices and Address Use

1How quickly can I start using the address after purchasing online?
Once your compliance checks are completed and approved, you can start using the address immediately.
2What can I use the Grosvenor House address for?
You can use it for Companies House registration, HMRC correspondence, business mail, and Google Business Profile listings.

Mail Handling

1How will I know when I receive mail?
You will receive an email notification from our front-of-house team once a week on a Wednesday.
2Can I collect my mail in person?
Of course. You are welcome to collect your mail from reception during our opening hours.

Call Handling and 0121 Numbers

1How will I receive my 0121 number if I choose a call handling package?
Once your package is active, your 0121 Birmingham number will be issued via email, along with instructions on how calls will be handled or diverted.
2Will someone answer calls in my company name?
Yes. Our trained reception team will answer calls using your business name and follow your call-handling instructions.

Conference Room and Meeting Room Bookings

1Can I cancel or reschedule a booking made online?
Yes. Please refer to our cancellation policy or contact the team for assistance.
2Can I book a room on the same day?
Yes, subject to availability.
3How do I book a conference room online?
Conference rooms can be booked directly through our website. Once booked, you will receive an email confirmation and an invoice.

Compliance and Security

1Why do I need to provide ID and proof of address?
This is a legal requirement to comply with UK anti-money laundering regulations for virtual office services.
2Is my information kept secure?
Yes. All documents are stored securely and handled in line with GDPR regulations.
3Can I use the address before my compliance is approved?
No. For legal reasons, the address can only be used once your compliance checks have been completed and approved.
4Do all directors need to complete compliance checks?
Yes. All directors, shareholders with significant control, or partners associated with the business must complete compliance checks.

Explore the latest news and resources from Grosvenor House

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